SHIPPING & RETURNS

SHIPPING POLICY

Welcome to Soultide's Shipping Policy! We are dedicated to ensuring a delightful shopping experience for our customers. Our shipping methods are efficient, and we take great care in packaging your handmade silver jewelry. The shipping costs are transparent, and we aim to provide the best value to you.
Shipping costs are dependent on where you are ordering from as I'm a small business from NZ these prices can differ from country to country.

RETURN & EXCHANGE POLICY

At Soultide, we want you to be thrilled with your handmade jewelry. However we don't offer refunds or exchanges. Please make sure you are more than sure you are purchasing the right size for you (refer to our Instagram for sizing guides). These pieces are made to last but that doesn't mean the are indestructible so please wear them with care and they should last you a lifetime.